Please see our returns, FAQS or shipping page before making any inquiries to customer service.
Customer Service is available from Monday to Friday, 9 AM to 5 PM and may be closed during National Holidays.
During the available customer service times please allow up to 48 hours for a response. Response times may be delayed due to exceptionally high order volumes and inquiries. 
Please note: to serve you better and accelerate response times we will no longer available by phone and do not make calls. Please direct all inquiries and concerns to info@exclucitylife.com and we will be in touch soon!